Frontier Terms and Conditions

Website Build Terms and Conditions

  • Upon receiving your initial request via email for a Aussie Business Website or any other website, graphics work or SEO Program, Frontier Websites will provide you with a written quotation for the cost of these works. Your approval of these costs will activate the following terms and conditions.
  • Frontier Websites will build your Aussie Business Website or any other website or graphic design work or SEO plan using the information and pictures you provide us within Frontier Websites official site build form and/or emails from you.
  • Frontier Websites will use images/photos provided by you or will offer images from its library or from the internet. Any image found that are required to be purchased by Frontier Websites, you will be advised of the cost. Upon your approval, this cost will be an addition to your invoice.
  • Images and Videos should be properly labelled and of the best quality possible. Videos should only be in Youtube or Vimeo or mp4, no other formats will be accepted.
  • Frontier Websites will build the Aussie Business Website with an initial Dynamic Content front page mockup for desktop, tablet and mobile, and present that to you within 72 working hours for approval before the site moves to a full build. The mockup is of a design concept nature and contains minimal content. This mockup will be charged at a rate of a front-page build and is payable regardless of moving to a full build site or not. If a full build site is ordered, the mockup cost becomes part of the full build cost.
  • Upon approval of this mockup, Frontier Websites will then move to a full build of the Aussie Business Website which will be finalized within 7-21 working days. Frontier Websites will allow you to make one set of back and forth (edits) to this site based on the information you have provided us with the site build form and prior emails. Any edits that are a result of a mistake by Frontier Websites are not included in the single back and forth emails.
  • Any additions/changes to the site that have not been provided in the initial information and changes that are not associated to the original information will be completed at an additional cost of $35 AUD per back and forth email.
  • Frontier Websites defines an edit as a change that requires no redesign of graphics, layout or additional pages. A change or addition is defined as any action that requires a new graphic design, change of template or layout, or additional pages.
  • If there will be outside links, such as third party applications or websites, Frontier Websites holds no responsibility if it won't work well in conjunction with the Dynamic Content Site.
Upon completion of the full build, you will be invoiced for the full cost of the site (not including any applicable local taxes) or if a deposit has been paid the balance of all costs including any additions or changes not specified in the initial quotation.
  • All invoices may have an additional handling fee of 5% to the total cost which is for third party payment channels (ie Paypal and/or Stripe) and currency conversion fluctuations.
  • All works that have an invoice value of $600AU or greater will begin design once a deposit of 50% of the contracted price has been paid. All sites will be made live to the public once the remaining 50% of the contract price has been paid. The delivery time of these works will be agreed upon and will be mentioned in the initial quotation.
  • Frontier Websites will only provide access to the Dynamic Content Site after it has been made live. Any changes made by the client that result in site damages, malfunction, and the likes, will not be a responsibility of Frontier Websites. We will be able to repair the damage at an additional cost. 
  • All Graphic works created by Frontier Websites will be watermarked and remain the property of Frontier Websites until all balances of invoices are paid.
  • All SEO Services and Site Management Services are to be paid on a month to month direct debit basis, a month in advance and for a minimum term of three months.
  • Failure of direct debit payments will result in you having 7 days to rectify the payment situation of which you will be notified. If the situation is not rectified within 7 days your site and/or services will be suspended from public view. If the situation is not rectified within an additional 7 days the site and/or service will be terminated.
  • Frontier Websites will use email, skype chat and/or text messaging for any form of communication with you.
Frontier Websites makes no guarantees that any of its products or services will increase your business or achive your business goals.
All terms and conditions above are subject to change without prior notice.
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